Skip to main content

Need Help Using Spok Knowledge?

Internet Explorer is not supported. Please reload in Chrome, Edge, Firefox, or Safari.
Spok

Spok Messenger Gateways: VitalCall

VitalCall Gateways are defined as sources of events or messages from VitalCall systems. A screen is provided to manage VitalCall Gateways. This screen may only be accessed using the System > Gateways > VitalCall menu option.

 

In this example, there is only one VitalCall gateway currently registered called Vital GW. All registered VitalCall gateways appear in the left panel of the screen.

Name

The name that appears in the Gateway port list.

Type

The VitalCall protocol that is to be used on port. The type can be a 1600 or 3602 series protocol.

Pendants

Vitalcall pendants should be added and configured here. This screen allows a protocol specific CallPoint identifier to be assigned a call type and location. The interface then uses this information to assign appropriate staff to handle the alarm.

Port

Refers to the physical connection that this gateway utilizes. If no port appears in this list, you need to configure at least one port to use the VitalCall Protocol.

Baud

Sets the communication rate for serial communication.

Data

Sets the number of data bits for serial communication.

Parity

Sets the type of parity for serial communication.

Stop

Sets the number of stop bits for serial communication.

Page resets

When set and an alarm is reset, a message is sent to the specified recipient.

Gateway enabled

Determines whether or not the gateway is functional. It is convenient to disable this setting to temporarily stop messaging to the VitalCall device.

Allow alarm to be cleared by message receiver

Allows the message receiver to cancel the events.

 

Adding VitalCall Gateways

A new VitalCall Gateway can be added.

  1. Choose Interfaces > VitalCall. The VitalCall dialog displays.
  2. Click the New button. The fields can be edited.
  3. Enter information into the fields.
  4. Click the Save button. The gateway is created.

Editing VitalCall Gateways

An existing VitalCall gateway can be edited.

  1. Choose Interfaces > VitalCall. The VitalCall dialog displays.
  2. Select the gateway to be edited from the list. The fields are populated with information for the gateway.
  3.  Edited the desired information.
  4. Click Save. The changes are saved.

 

Deleting VitalCall Gateways

An existing VitalCall gateway can be deleted.

  1. Choose Interfaces > VitalCall.
  2. Select the VitalCall option. The VitalCall dialog displays.
  3. Select the gateway to be deleted from the list.
  4. Click the Delete button. A confirmation dialog displays.
  5. Click Yes. The gateway is deleted.

 

CallPoints (Pendants)

This screen allows a protocol specific CallPoint identifier to be assigned a call type, and location. The interface then uses this information to assign appropriate staff to handle the alarm.

 

ID

The protocol specific CallPoint identifier.

Recipient

The recipient that receives the alarm message.

Call Type

The call type, for this CallPoint.

Location

The CallPoint for this location.

Enabled

Enables this CallPoint to be used.

 

The Next (New) button can be used to bulk install many CallPoints with the same details. Select the call type and location and hit the Next button. A new CallPoint is added with the selected details, starting with the ID you have entered. The ID is automatically incremented for each new CallPoint. The ID becomes disabled as shown above, but shows the ID of the CallPoint that is added with the next press of the Next or OK buttons.