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Configuring AIM/ADM Alarms in Spok Messenger

Configuring AIM/ADM Alarms: Alarm Inputs

Alarm Inputs allow hardwired alarm conditions to be monitored by Spok Messenger via ADMs. The ADM units connect to the Spok Messenger server via a two-wire RS485 bus. For more information on the configuration of ADM’s, please refer to the documentation supplied with the ADM hardware.

Each Alarm Input may be configured with a predefined message to send to a recipient in the event that the input is activated. An optional reset message may also be sent when the alarm is restored to its normal state.

In the AIM/ADM Alarm Inputs screen, a list of currently-defined alarms appears in the panel on the left panel. A red icon next to these alarms denotes an enabled alarm input, whereas a green icon represents a disabled alarm input. Also shown in this screen are the Device ID and Input ID.


Reviewing the AIM/ADM Alarm Inputs Screen

  1. Choose Interfaces > AIM/ADM > Alarm Inputs from the main Spok Messenger menu. The AIM/ADM Alarm Inputs screen displays.

    The table below includes definitions of each of the fields and options in the screen.


    Refers to the name that this alarm input appears under in the list of currently-defined alarms.


    The serial port to which this alarm input is attached. If no ports appear in this list, refer to AIM/ADM Ports for further information on the configuration of AIM/ADM ports.

    Device ID

    The number of the ADM that this alarm input resides on.

    Input ID

    The input number of this alarm on a given ADM.


    Refers to the device or group of devices that should be contacted upon activation of this alarm input.

    Initial delay

    Specifies the time that the alarm should remain active before being added to the list of active event actions in Spok Messenger. This setting is particularly useful for applications like door alarms, where short periods of alarm activation are acceptable, but prolonged activation should initiate messaging.

    Activation message

    The actual text that should be sent to the recipient upon alarm activation.

    Activation tone

    Refers to the beep code (or function digit) used to send the activation message. The functionality of this setting may depend on the type of gateway through which the message is being sent.

    Priority Message

    Determines if the activation message should be treated as a priority message.

    Reset message

    The actual text that should be sent to the recipient upon alarm deactivation.


    Determines if this alarm input causes a message to be initiated upon activation. It should be checked for normal operation.

    Normally closed

    Should be selected if this alarm input presents a short circuit for its inactive state, and an open circuit for the active condition.


    Causes the alarm input to remain active in Spok Messenger after it becomes electrically inactive. The alarm continues to escalate until it is manually canceled.

    Call Type

    Refers to the call type that is triggered for this input.


    The locations to which this device is assigned.

    Send Reset Messages

    Determines if the reset message should be sent when an alarm has been cleared.




The options in the CallPoints section allow the user to associate a call type and location with an alarm (if applicable). This allows you to integrate Alarm Inputs with the Manager, if desired. As such, these fields are “optional extras” and do not need to be filled to save the alarm details.


Adding Alarm Inputs

A new alarm input can be added.

  1. Click New. The fields become available and you are able to enter information.
  2. Enter the desired information for the new alarm input.
  3. Click Save to make the changes to the database. The changes are saved and the name of the alarm displays in the left-hand list.


Editing Alarm Inputs

An existing alarm input can be edited.

  1. Select the input to be edited from the list. The information for the input is populated in the fields.
  2. Change the desired information.
  3. Click Save. The changes are saved.

Please note that multiple alarm inputs may be edited simultaneously by selecting more than one alarm input in this process. Please note that some parameters may not be changed when multiple alarm inputs are selected, and are hence disabled.


Deleting Alarm Inputs

An existing alarm input can be deleted.

  1. Select the input to be deleted from the list.
  2. Click Delete or press the delete key on the keyboard. The alarm input is deleted.


Viewing Active Event Actions: View Other Event Actions

Event actions that are currently active in Spok Messenger may be viewed by selecting View > Active Events from the main Spok Messenger menu. The Active Event Actions screen displays.

The list of active event actions may be ordered on any field displayed in ascending or descending order by clicking on the name of the field along the top row of the window. By default, event actions are ordered from newest to oldest.


The Name column shows the name of the active event action.
Source The Source column indicates where the active alarm has been raised. For example, if the active alarm uses a Generic Input Port, “GenericInPort” displays in the Source field.
Duration The Duration column indicates how long the alarm has been active. The value is presented in the following format: HH:MM:SS.
Recipients The Recipients column shows the last contact that received notification of the alarm condition. As such, this field is updated dynamically as the alarm escalates.
Priority The Priority column indicates the level of priority that is assigned to the active event action. For example, if the active event action was assigned a level 4 priority, “4” displays in the field.
State The State column indicates the state of the active event action. For example, if the active event action has been dispatched, “Dispatched” displays in the field.
Alert Profile The Alert Profile column shows the alert profile that is assigned to the active event action. For example, if an alert profile of 3 was assigned to the active event action, a “3” displays in the field.
Expiration The Expiration column includes expiration information for the active event action. If the active event action is not configured to expire, “N/A” displays in the field.