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Server Tab in Spok Messenger

The fourth tab in the System Settings area deals with how the Spok Messenger Server operates.

  1. Choose Edit > Settings. The Settings dialog displays.
  2. Choose the Server tab. The Server tab displays.
  3. Edit the information as desired. A description of each field is included below.

    Log file path

    Dictates where the Spok Messenger log file should be saved (Including the file name itself).

    Log Details

    Determines which events are logged. You may wish to limit the amount of information being logged in order to reduce the size of the log file. There are seven categories that are listed below.

    Messages - Refers to information logged whenever a message is sent to a recipient.

    Audit - Covers all users logging in and out of Spok Messenger.

    Database - Includes all changes to the Spok Messenger database.

    Alarms - Refers to log entries related to AIM/ADM inputs, as well as alarms generated from any high level interfaces.

    Gateways - Covers log entries generated by input and output gateways.

    Ports - Refers to low level serial, modem, and TCP/IP communications.

    Internal Diagnostics - Contains debug information, and should only be enabled if directed by technical support.

  4. There are four possible settings for each category, dictating the detail of log entries.

    No optional information is logged for this event category.

    “Error” and “warning” information is logged in addition to  items.

    Standard informational entries are logged in addition to  and  items.

    Logs detailed information in addition to , , and   items.

  5. Clicking on the icon for the appropriate category scrolls through these settings:

    Log file size is not restricted

    Continues to add events to the log file indefinitely.

    Log file restricted to __ MB

    Sets the maximum size of the log file. When this size is reached, the log file is renamed using the date stamp and a new log file is started. BP2000.log becomes BP2000YYYYMMDD.log where YYYY = Year, MM = Month, and DD = Day. This allows previous log files to be viewed for historical reporting.

    Clear log file

    Immediately deletes the contents of the Spok Messenger log.

    Warn maintenance recipient when disk space for logging drops below __ MB

    Sets the minimum amount of disk space that must be available on the drive used for logging, before the system sends out warnings to the maintenance recipient that disk space is running low. 

    Site name for maintenance messages

    The name for the site. Please note that this name is used in all maintenance messages.

    Web Server Listening Port

    Sets the IP port on which the web server listens for connections. The default for this port is 18080.

    This sets the URL used to access Messenger from the Web. For example, if the default of 18080 is used, the URL is: http://localhost:18080/login.asp?user=

    Web Server SSL Listening Port

    Sets the IP port on which the web server listens for SSL connections. Please note that in the past, this field was configured to listen on port 443. Now the port default is 18443 and this field can be configured. Before altering this field, please contact your IT department.

    Manual Message Center Refresh

    Enable this option if you would like to give the user the ability to manually refresh the messages in the Message Center screen in the Spok Messenger web client. When this option is enabled, an Update History button displays in the web client, allowing users to manually update the messages for the system.

    Message Center Refresh (seconds)

    Enter the number of seconds you would like the system to wait between refreshes of the Message Center in the Spok Messenger web client. Please note that the default value is five seconds.

    Desktop Client Listening Port

    Sets the IP port on which the server listens. This must match the settings in the Connect To section in the Log In screen.

    Web Server Socket Limit Max number of web request sockets over HTTP. The default number is 400.
    Web Server SSL Socket Limit Max number of web request sockets over HTTPS. The default number is 400.
  6. Upon changing some settings, a warning dialog displays, informing you that changes do not take effect until the server is re-started.  Click OK. You are returned to the Server tab. 

  7. After all changes are made, click Save to save the changes.