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Spok Mobile Knowledge Articles

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Android Data Saver settings with Spok Mobile Android phones with large format or high resolution screens show Spok Mobile differently Emoji Support in Spok Mobile Message content not showing in mobile app Delete a message within Spok Mobile Spok Mobile Server Version 4.4.3 - FAQ Spok Mobile Message Status Definitions Spok Mobile User names Troubleshooting Basic Apple Push Notification Issues What to do if you forget your spok mobile password.

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Android Data Saver settings with Spok Mobile
Android phones with large format or high resolution screens show Spok Mobile differently
Emoji Support in Spok Mobile
Message content not showing in mobile app
Delete a message within Spok Mobile
Spok Mobile Server Version 4.4.3 - FAQ
Spok Mobile Message Status Definitions
Spok Mobile User names
Troubleshooting Basic Apple Push Notification Issues
What to do if you forget your spok mobile password.

Spok Messenger Knowledge Articles

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AT&T 3G Network Shutdown – Impact on MultiTech Modems FAQ Cisco Ring Tones - how to acquire and how to play Locating the Version of Messenger Installed Make phone numbers clickable via SMS to IOS devices Swapping ports between existing script gateways

Spok Smart Suite Knowledge Articles

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API Errors Due to Hostname Length Data Retention Details on Hl7 error 10609 Displaying On-Call Groups in Smart Web Search Screen Exporting On-Call Assignment Information to Outlook FAQ: Smart Suite Accounts FAQ - Oracle Upgrade/Quarterly Patching Forms and Tables in Smart Center HL7 Feed - Oracle Error 1400 How to Test a CSI-380 Dees Box Information on Log4J vulnerability and the Smart Suite environment Java - How to fix Oracle-Jinitiator version too low. Please install version 1.1.8.2 or higher - Java 7 or above Magma Box Magma Box Quick Start Guide MCA Settings for Nortel 2216 and 2616 Medical Record Retention by State Messages vs Pages Message Group Queries Page Log Polkit Privilege Escalation Vulnerability - (CVE-2021-4034) Searching for Patient Information in Smart Web Smart Alert Errors 00xxx - Zetron Errors Smart Alert Errors 100xx - TNPP Errors Smart Alert Errors 101xx - TAP (Out) Errors Smart Alert Errors 102xx - TAP Reader Errors Smart Alert Errors 103xx - VRU Errors Smart Alert Errors 104xx - ST2200 Errors Smart Alert Errors 106xx - HL7 Errors Smart Alert Errors 107xx - SIA Errors Smart Alert Errors 108xx - ATTLite Errors Smart Alert Errors 109xx - APDI Errors Smart Alert Errors 109xx - Generic Module Errors Smart Alert Errors 120xx - SMTP Errors Smart Alert Errors 120xx - SNPP READER (SNPP_IN) Errors Smart Alert Errors 121xx - TELPAGE Errors Smart Alert Errors 122xx - SL100 Errors Smart Alert Errors 123xx - LDAP Module Errors Smart Alert Errors 123xx - TWOWAY_PAGING Errors Smart Alert Errors 124xx - Card Reader Errors Smart Alert Errors 124xx - Smart Speech Errors Smart Alert Errors 13xxx - WCTP_SENDER (WCTP_OUT) Errors Smart Alert Errors 14xxx - SNPP PAGE (SNPP_OUT) Errors Smart Alert Errors 16xxx - MXPP Errors Smart Alert Errors 170xx - AMC Registration Cron Errors Smart Alert Errors 170xx - Event Queue Monitor Errors Smart Alert Errors 171xx - CHANGE PASSWORD Errors Smart Alert Errors 172xx - Email2Page (SMTP_IN) Errors Smart Alert Errors 183xx - Glenayre Errors Smart Alert Errors 188xx - Spectralink Errors Smart Alert Errors 207xx - Enhanced Message Group Errors Smart Alert Errors 207xx - EVENT NOTIFICATION Errors Smart Center - Accessing On-Call Group Information Smart Center - Configuring Single Sign-On Smart Console: Enable SMBv1.0 in Windows 10 Smart Console: Unable to initialize Spok Crypt library Smart Console Required Permissions Smart Suite Error Message Overview Status Code Table Transport Layer Security (TLS) 1.3 Unable to Map Network Drive: Currently Mapped With Different Username/Password Updating a Patient Record Verifying the Pager COS Assigned by Spok Mobile Working with Spok Mobile

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API Errors Due to Hostname Length
Data Retention
Details on Hl7 error 10609
Displaying On-Call Groups in Smart Web Search Screen
Exporting On-Call Assignment Information to Outlook
FAQ: Smart Suite Accounts
FAQ - Oracle Upgrade/Quarterly Patching
Forms and Tables in Smart Center
HL7 Feed - Oracle Error 1400
How to Test a CSI-380 Dees Box
Information on Log4J vulnerability and the Smart Suite environment
Java - How to fix Oracle-Jinitiator version too low. Please install version 1.1.8.2 or higher - Java 7 or above
Magma Box
Magma Box Quick Start Guide
MCA Settings for Nortel 2216 and 2616
Medical Record Retention by State
Messages vs Pages
Message Group Queries
Page Log
Polkit Privilege Escalation Vulnerability - (CVE-2021-4034)
Searching for Patient Information in Smart Web
Smart Alert Errors 00xxx - Zetron Errors
Smart Alert Errors 100xx - TNPP Errors
Smart Alert Errors 101xx - TAP (Out) Errors
Smart Alert Errors 102xx - TAP Reader Errors
Smart Alert Errors 103xx - VRU Errors
Smart Alert Errors 104xx - ST2200 Errors
Smart Alert Errors 106xx - HL7 Errors
Smart Alert Errors 107xx - SIA Errors
Smart Alert Errors 108xx - ATTLite Errors
Smart Alert Errors 109xx - APDI Errors
Smart Alert Errors 109xx - Generic Module Errors
Smart Alert Errors 120xx - SMTP Errors
Smart Alert Errors 120xx - SNPP READER (SNPP_IN) Errors
Smart Alert Errors 121xx - TELPAGE Errors
Smart Alert Errors 122xx - SL100 Errors
Smart Alert Errors 123xx - LDAP Module Errors
Smart Alert Errors 123xx - TWOWAY_PAGING Errors
Smart Alert Errors 124xx - Card Reader Errors
Smart Alert Errors 124xx - Smart Speech Errors
Smart Alert Errors 13xxx - WCTP_SENDER (WCTP_OUT) Errors
Smart Alert Errors 14xxx - SNPP PAGE (SNPP_OUT) Errors
Smart Alert Errors 16xxx - MXPP Errors
Smart Alert Errors 170xx - AMC Registration Cron Errors
Smart Alert Errors 170xx - Event Queue Monitor Errors
Smart Alert Errors 171xx - CHANGE PASSWORD Errors
Smart Alert Errors 172xx - Email2Page (SMTP_IN) Errors
Smart Alert Errors 183xx - Glenayre Errors
Smart Alert Errors 188xx - Spectralink Errors
Smart Alert Errors 207xx - Enhanced Message Group Errors
Smart Alert Errors 207xx - EVENT NOTIFICATION Errors
Smart Center - Accessing On-Call Group Information
Smart Center - Configuring Single Sign-On
Smart Console: Enable SMBv1.0 in Windows 10
Smart Console: Unable to initialize Spok Crypt library
Smart Console Required Permissions
Smart Suite Error Message Overview
Status Code Table
Transport Layer Security (TLS) 1.3
Unable to Map Network Drive: Currently Mapped With Different Username/Password
Updating a Patient Record
Verifying the Pager COS Assigned by Spok Mobile
Working with Spok Mobile

Spok Console Suite Knowledge Articles

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Adding a Paging Service Console error "Unknown State" error Emergency Event Procedure Intellispeech Error (Point Of Contact) Turning Off Tracing on a Single Console VWAS not detected WCTP pages are failing the the error "Invalid subscriber ID"

Spok MediCall Suite Knowledge Articles

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Adding New Facility Codes Adding New Operators Cannot restore or maximize Medicall application from Task bar. Deleting “On-Call” schedule in MediCall Error code 3704 In Running Failsafe External - Record search by other fields rather than the main screen search fields How to Fix High CPU usage in Windows 10 How to Fix Spok Medicall Screen Distortion How to Setup Page All Devices in Medicall How to swap lines for Titles on an On Call Schedule Webxchange Macro: %W4 Defined in One Of Your ALT,CTRL, Or SHIFT key Is Not A Valid One At The Macro’s File Medicall Console login "failure to properly register" Not Able to Find Page All Devices Setting on Profile Override Page Status Installing and Running Spok Copy Logs PROCEDURE FOR SHUTTING DOWN AND RESTARTING SPOK SERVERS (MEDICALL) Receiving an “Unexpected Error” after “Update Software” option for MediCall Resolution Display on Medicall Directory Send an email alert through Always UP if a service stops Steps For Adding the Failsafe icon on the Desktop Text Not Appearing In Message Screen Paging all members in an on call schedule Voice with a smile volume is too low WebXchange Receiving An Internal Server Error WebX - Covered By Where is the Security Code for IVR Paging Stored? Workstation not able to stay ready due to secondary line being called directly.

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Adding New Facility Codes
Adding New Operators
Cannot restore or maximize Medicall application from Task bar.
Deleting “On-Call” schedule in MediCall
Error code 3704 In Running Failsafe
External - Record search by other fields rather than the main screen search fields
How to Fix High CPU usage in Windows 10
How to Fix Spok Medicall Screen Distortion
How to Setup Page All Devices in Medicall
How to swap lines for Titles on an On Call Schedule Webxchange
Macro: %W4 Defined in One Of Your ALT,CTRL, Or SHIFT key Is Not A Valid One At The Macro’s File
Medicall Console login "failure to properly register"
Not Able to Find Page All Devices Setting on Profile
Override Page Status
Installing and Running Spok Copy Logs
PROCEDURE FOR SHUTTING DOWN AND RESTARTING SPOK SERVERS (MEDICALL)
Receiving an “Unexpected Error” after “Update Software” option for MediCall
Resolution Display on Medicall Directory
Send an email alert through Always UP if a service stops
Steps For Adding the Failsafe icon on the Desktop
Text Not Appearing In Message Screen
Paging all members in an on call schedule
Voice with a smile volume is too low
WebXchange Receiving An Internal Server Error
WebX - Covered By
Where is the Security Code for IVR Paging Stored?
Workstation not able to stay ready due to secondary line being called directly.

Spok CTI Knowledge Articles

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Spok CTRM Knowledge Articles

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