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Verifying the firmware on a Fusion EMM

Q: How do I find the firmware version of a Fusion EMM?


A: Please follow these simple steps:

Once logged into an EMM the version number is displayed in the top left hand corner.


EMM version.jpg


Alternatively, it is possible to use "IP discover" (an application provided by Spok) to determine the firmware of your accessible devices.

* IP discover requires the fusion device's be in the same network segment in order to function correctly.
EMM version1.jpg


Please contact Spok Support at 1 (800) 420-9705 with any questions.