Skip to main content
Older versions of Internet Explorer will not support certain site features. Chrome, Safari, Firefox, and Edge will provide the best experience.

Issues adding new Cisco wireless phone to EMM


Site getting Authentication required error when trying to add a new Cisco phone


There is an integration doc titled Device Integration Manual Cisco Systems Unified Call Manager


This covers most of the requirements.  

Firmware on the Cisco phone should be 1.4.8  with V02 or V05  hardware version.

Also...  in the CUCM administration GUI....   Not only does the device need to be added to the Fusion End User, it also needs to be added to the Fusion Application User.

Related Defects: