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Spok

Spok Go for Android

Getting Started with Spok Go for Android

This article is for anyone who wants to collaborate using Spok Go for Android. This page covers how to access Spok Go, set up your preferences, and participate in message threads with your colleagues.

Signing In and Signing Out

This article describes how to sign in and out of Spok Go, how to log in using two-step verification, and how to reset your password.

Managing Your Inbox and Activities

This article provides an overview of your inbox in Spok Go for Android. This includes how messages are sorted and prioritized, how you can clean up your inbox, and how you can search for a conversation.

Managing Alerts and Tasks

This article provides an overview of alerts in Spok Go for Android, including how you can accept or decline/escalate alerts. 

Mobile Messaging

This article describes the direct and group messaging features within Spok Go for Android, including sending, viewing, replying, and hiding messages as well as viewing read receipts.

Attachments

This article lists the supported file types for attachments and describes how to add or remove a file from a message in Spok Go for Android. 

Managing Notifications

This article describes the types of message notifications you will see within Spok Go for Android as well as how to set up notifications. 

Managing Your Profile

This article describes how you can modify your profile. 

My Assignments

This article describes what a user can do on the My Assignments screen. 

Configuring Automatic Forwarding

This article describes how to configure automatic forwarding. While enabled, automatic forwarding will copy any conversations that you receive, and their replies, to a designated forwardee. 

Managing Communication Preferences

Communication Preferences define what types of activities should be sent to your personal pager and at what times of day. 

Managing Communication Notes

Communication notes allow you to specify how others should contact you. Your communication notes will appear in your contact card, in Spok Go Global Search results, and in the Members section of conversation details.

Care Team Roles

This article describes how to assign care team roles to yourself, and how to opt in and out of those roles. Care team roles define temporary titles or roles that a care team member can be assigned to. Care team roles serve several purposes, which facilitate faster and more dynamic communication between users.

Spok Go Voice

This article describes how to make a call, view call history, and view call details using Spok Go Voice. 

Working Offline

This article describes how Spok Go for Android will work when you lose your network connection.