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Spok

Spok Go Web Messaging

Getting Started with Spok Go for Desktop

This article is for anyone who wants to collaborate using Spok Go for Desktop. This page describes how to access Spok Go and send messages to your colleagues.

Signing In and Signing Out

This article describes how to sign in and out of Spok Go for Desktop.

Managing Your Inbox and Activities

This article describes your Inbox, which displays your incoming and active activities in Spok Go, and how to sort, search, filter, hide, and silence activities in the Inbox.

Managing Alerts and Tasks

This article provides an overview of alerts in Spok Go, including how you can view, accept, or decline/escalate alerts.

Desktop Messaging

This article describes the direct and group messaging features within Spok Go, including sending, viewing, replying, and hiding messages as well as viewing read receipts.

Managing Notifications

This article describes the types of message notifications you will see within Spok Go as well as how to enable or disable notifications.

Managing Your Profile

This article describes how you can update your Spok Go profile.

Configuring Automatic Forwarding

This section describes how to configure Auto Forwarding to forward all activities sent to your Spok Go account to a Spok Go user that you designate.

Managing Communication Preferences

Communication Preferences lets you configure how and when Spok Go will send incoming activities to a supplemental personal pager.

Managing Communication Notes

Communication notes allow you to specify how others should contact you. Your communication notes will appear in your contact card, in Spok Go Global Search results, and in the Members section of conversation details.

Care Team Roles

Care team roles define temporary titles or roles that a care team member can be assigned to. Spok Go administrators can define care team roles, assign them to users, and define which roles particular users can assign to themselves. Care team roles serve several purposes, which facilitate faster and more dynamic communication between users.

Spok Go Voice

This article describes how to make a call, view call history, and view call details using Spok Go Voice.

Working Offline

This article describe how Spok Go works if you lose your network connection.