iOS Device Settings for Spok Mobile
Recommended iOS Device Settings for Spok Mobile
iOS 11 currently has a defect that causes apostrophes to appear as question marks in Spok Mobile messages composed on devices running iOS 11. Until Apple provides a fix for this, users can disable the Smart Punctuation feature on their personal device: Settings > General > Keyboards > Smart Punctuation toggle OFF.
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iOS Device Settings |
Config-uration |
Steps |
Control |
|---|---|---|---|
|
Cellular data |
ON |
Settings > Cellular > Cellular Data toggle ON |
|
|
Wi-Fi |
ON |
Settings > |
|
|
Airplane mode |
OFF |
Settings > Airplane Mode toggle OFF |
|
|
Notifi- |
ON |
Settings > Notifications > |
Not |
|
Do Not Disturb mode |
OFF |
Settings > |
|
|
Back-ground App Refresh
|
ON |
Settings > Spok Mobile > Background App Refresh toggle ON |
Not |
|
Low Power Mode
|
OFF |
Settings > Battery > Low Power Mode toggle OFF |
|
|
Sounds |
ON |
Settings > Sounds > device volume is set under RINGER AND ALERTS Keep the device volume on and set to a clearly audible volume |
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The term "toggle" refers to the following button in the iPhone's Settings menus:
Disabling Spok Mobile Notifications on Apple Watches
Spok Mobile does not support the Apple Watch. However, Spok Mobile notifications are automatically sent to the Apple Watch if the Watch is integrated with a system which uses Spok Mobile for iOS. This results in the notification appearing on both your Apple Watch and your non-Watch device. For information about how to disable automatic notifications on Apple Watches, see How to Disable Spok Mobile Notifications on the Apple Watch. For more detailed information about Apple Watches, please refer to Apple’s technical documentation.