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Spok

Editing System Settings

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The Edit Settings page allows users to configure the connection information to the Authentication database and the Data database. On this page you can also set the hostname or IP address of the server, as well as determine whether the server will use http or https.

Follow these steps to edit the system settings:

  1. In the Spok Hosted Administration interface, choose the Administration|System Configuration|Settings menu option. The Edit Settings screen displays.

SMHAdmin_4.3_EditSettings.png

Section Database: Authentication Section

The Authentication portion of the Database section allows you to configure the database that stores data for authenticating users and servers.

  1. In the Server field, enter the IP address or fully qualified domain name for the database instance that you would like to store authentication information for the system.
  2. In the Failover Partner field, enter the database hostname or IP address used for SQL Mirroring.
  3. In the Database field, enter the name of the database that is being configured. The default of AmcomMeta is the default and preferred database name.
  4. In the Username field, enter the username that is linked to the database that is entered in the Database field. Please note that this user must have permission to create, read, update, and delete data from the database.
  5. In the Password field, enter the password that is linked to the username that is entered in the Username field. The information that is configured in this field is used to access the database.

SMHAdmin_4.3_DatabaseAuthentication.png

Database: Data Section 

The Data portion of the Database section allows you to configure the database that stores tenant-specific data for the system.

  1. In the Server field, enter the IP address or fully qualified domain name for the database instance that you would like to store the tenant-specific data for the system.
  2. In the Failover Partner field, enter the database hostname or IP address used for SQL Mirroring.
  3. In the Database field, enter the name of that database that is being configured. The default of AmcomCore is the default and preferred database name. Please note that changing this name does not migrate the database to the new name.
  4. In the Username field, enter the username that is linked to the database that is entered in the Database field. Please note that this user must have permission to create, read, update, and delete data from the database.
  5. In the Password field, enter the password that is linked to the username that is entered in the Username field. The information that is configured in this field is used to access the database.

SMHAdmin_4.3_Data.png

Web Section

The Web portion of the Edit Settings screen allows you to configure the web portion of the Spok Server.

  1. In the Server Name field, enter the fully-qualified domain name of the server that is used on the network. An IP address can also be entered into this field. However, if an IP address is entered, the Enable SSL option cannot be enabled.

This value must match the value that is entered in the Message Download URL field in the Spok Mobile configuration section. Please note that if this field is edited, the information in the Message Download URL field in the Spok Mobile configuration page is automatically updated if the changes are saved.

  1. The Enable SSL option allows you to configure if the system uses HTTPS when communicating with the Authentication Services or website.

Choose one of the following options:

  • Enabled: If this option is enabled, HTTPS can be used. When HTTPS is used, information can be sent and received securely in the system. When this option is enabled, a check mark displays in the box next to the field. Also, the Certificate drop-down field becomes available.
  • Disabled: If this option is disabled, HTTPS cannot be used. When HTTPS is not used, information is not sent and received securely in the system. When this option is disabled, a check mark does not display in the box next to the field and the Certificate drop-down field is grayed-out.
  1. From the Certificate drop-down menu, choose the desired certificate. Please note that the Enable SSL option must be enabled in order for this drop-down menu to be available.

The chosen certificate must meet the following qualifications:

  • Installed on the web server
  • Registered on the web server

SMHAdmin_4.3_WebSection.png

  1. After the desired information is entered, click the Save link. The information is saved.