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Spok

Setting Up a New Customer

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When setting up a new customer in the Spok Hosted Administration interface, the following things need to be done:

  1. Add a Customer

A new customer must be added into the Spok Hosted Administration page. For detailed information on how to add a new customer into the system, please refer to Adding and Managing Customers.

  1. Add a License Block

A new license block must be added for the customer in the Spok Hosted Administration page. For detailed information on how to add a new license block for the customer, please refer to Adding and Managing Customers.

  1. Add a Tenant

A new tenant must be added for the customer in the Spok Hosted Administration page. For detailed information on how to add a new tenant for the customer, please refer to Adding and Managing Tenants.

  1. Add Sites

A new site(s) must be added for the customer in the Spok Hosted Administration page. For detailed information on how to add new sites for the customer, please refer to Adding and Managing Tenants.

  1. Create a License File

A license file must be generated for the customer in the Spok Hosted Administration page. This file is needed by the Spok representative who is implementing the Spok Mobile solution at the customer site during the time of implementation. For detailed information on how to generate a new license file for the customer, please refer to Creating a License.

  1. Distribute the License File

The Spok representative who is implementing the Spok Mobile Services solution at the customer site must be given the license file that is generated for the customer.