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Spok

Configuring SSL Certificates

This topic includes steps for configuring an existing SSL certificate that is set up for use with the Spok Mobile product.

For detailed information on how to set up SSL certificates for use with the Spok Mobile product, see Pre-Implementation Guide Spok Mobile.

Applying the SSL Certificate to Spok Mobile

  1. Log in to the Spok Enterprise Administration page by opening a browser and navigating to http://server/Web.

  2. Navigate to Administration > System Configuration > Mobile.

  3. Enable the HTTPS option.

  4. Make sure the SSL Port is set to 8091.

  5. Specify an SSL Certificate to be used from the drop-down list.

  6. Click the Save button to save the information.

  7. Click the Apply button to apply the changes. Note that Spok Mobile will restart when you click the Apply button.

Testing the SSL Certificate

  1. Open a web browser and navigate to https://SERVER:8091/.

  2. If the SSL certificate is valid, a web page with "Service" in the title bar will display. The page should show that it is a "Windows Communication Foundation service."

SSL Bindings

When Spok Mobile customers install a new certificate (for example, to replace an expiring one), they must bind the certificate to port 443 and port 8091. You can bind to port 443 by using an IIS Administration MMC snap-in. You can bind to port 8091 by following the steps below.

  1. Add the new certificate to the server. For detailed information on how to do this, see Pre-Implementation Guide Spok Mobile.

  2. In IIS Admin MMC, set up https bindings for “amc.customer.url” to include port 443. For detailed information on how to do this, refer to Microsoft’s technical documentation.

  3. Retrieve the certificate hash. You can find certificate hash in the certificate snap-in on MMC. To find it, do the following:

    1. Access the certificate snap-in on MMC. The Certificate dialog will appear. For detailed information on how to do this, refer to Microsoft’s technical documentation.

    2. In the Certificate dialog, click the Details tab. The Details tab will appear.

    3. The certificate hash will be displayed in the lower part of the window.

    4. Before using the hash value, remove the spaces from it.

Add the certificate binding to port 8091 with from a command line by running netsh. In the example below, replace XXXXXXXXX with the hash value without spaces. For example:

netsh http add sslcert ipport=0.0.0.0:8091 certhash=XXXXXXXXX  appid={00000000-0000-0000-0000-000000000000}