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Configuring the "ClientMessaging.GenerateStatusUpdateOnMessageReply" Option (Optional)

This topic includes information for configuring the "ClientMessaging.GenerateStatusUpdateOnMessageReply" option in Spok Mobile.

In most cases, this option should remain False, except on Spok Mobile with a Pager Number (USA Mobility).

The ClientMessaging.GenerateStatusUpdateOnMessageReply option can be set to True or False in SQL Server Management Studio. Configuring this option tells the system whether it should send an acknowledgement status update back to the Host system if it has not already received a status update from the client.

  1. Access SQL Server Management Studio.
  2. Run the following command:
    Update AmcomAmcPremiseCore.dbo.Configuration_Info set value = ‘true’ where name = ‘ClientMessaging.GenerateStatusUpdateOnMessageReply’
  3. Set Value to one of the following options:

    False

    Set the value to False if message replies should not cause an acknowledgement status update to be sent back to the Console system if a status update has not already been received from the client.

    True

    Set the value to True if message replies should cause an acknowledgement status update to be sent back to the Console system if a status update has not already been received from the client. When this option is chosen, the system sends back an acknowledgement status when the first response from the device is a reply.