Recommended Android Device Settings for Spok Mobile
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Samsung Galaxy (S6, S7, S8)
The instructions in the table below are for Samsung's Simplified Settings List on Android 7. Your experience may differ if you use Samsung's Standard Settings List.
Before you begin, make sure your device is running the most up-to-date Android version available from Samsung.
Android Device Settings |
Configuration |
Steps for Samsung Galaxy S6, S7, and S8 |
---|---|---|
Cellular data |
ON |
Settings > Connections > Data usage > Mobile data toggle ON |
Wi-Fi |
ON |
Settings > Connections > Wi-Fi > toggle ON |
Airplane mode |
OFF |
Settings > Connections > Airplane mode > toggle OFF |
Keep Wi-Fi on during sleep |
ALWAYS |
Settings > Connections > Wi-Fi > Advanced > Keep Wi-Fi on during sleep > Always |
Notifications |
ON |
Settings > Notifications > Spok Mobile > Allow notifications > toggle ON |
Priority notifications |
ON |
Settings > Notifications > Spok Mobile > Set as priority > toggle ON |
Do Not Disturb mode |
OFF |
Settings > Sounds and vibration > Do not disturb > toggle OFF |
Data saver/restrict background data |
OFF |
Settings > Connections > Data usage > Data saver > ON |
Power Saving Mode |
OFF |
Settings > Device maintenance > Battery > Power saving mode > OFF |
Sounds (if using default sounds) |
ON |
Settings > Sounds and vibration > Sound mode > Sound Keep the device volume on and set to a clearly audible volume. |
Motorola Droid
Android Device Settings |
Configuration |
Steps for Droid |
---|---|---|
Cellular data |
ON |
Settings > Wireless & networks > Data usage > Cellular data > ON |
Wi-Fi |
ON |
Settings > Wireless & networks > Wi-Fi > ON |
Airplane mode |
OFF |
Settings > Wireless & networks > Airplane Mode > OFF |
Keep Wi-Fi on during sleep |
ALWAYS |
Settings > Wireless & networks > Wi-Fi > three dots in upper right > Advanced > Keep Wi-Fi on during sleep > Always |
Notifications |
ON |
Settings > Notification > Spok Mobile > ON |
Do Not Disturb mode |
OFF |
Settings > Sound > Do Not Disturb > OFF |
Data saver/restrict background data |
OFF |
Settings > Wireless & networks > Data usage > Data saver > OFF Settings > Wireless & networks > Data usage > Cellular data usage > Spok Mobile > Background data > ON |
Doze battery optimization/stamina mode |
OFF |
Settings > Battery > three dots in upper right > Battery saver > OFF |
Sounds (if using default sounds) |
ON |
Settings > Sound > Turn to volume Keep the device volume on and set to a clearly audible volume. |
Google Pixel
Android Device Settings |
Configuration |
Steps for Google Pixel |
---|---|---|
Cellular data |
ON |
Settings > Network & Internet > Mobile network > Data roaming > Enabled |
Wi-Fi |
ON |
Settings > Network & Internet > Wi-Fi > Enabled |
Airplane mode |
OFF |
Settings > Network & Internet > Wi-Fi > Disabled |
Keep Wi-Fi on during sleep |
ALWAYS |
Settings > Network & Internet > Wi-Fi > Wi-Fi preferences > Advanced > Turn on Wi-Fi automatically |
Notifications |
ON |
Settings > Apps & notifications > Notifications > Enabled for Spok Mobile > Enabled Settings > Apps & notifications > Notifications > Allow notifications dots > Enabled Settings > Apps & notifications > Notifications > On lock screendots > per user preference |
Priority notifications |
ON |
Settings > Sound > Do Not Disturb preferences > Block visual disturbances > Block when screen is on > Disabled Settings > Sound > Do Not Disturb preferences > Block visual disturbances > Block when screen is off > Disabled
|
Do Not Disturb mode |
OFF |
Swipe down from top of screen > Do not disturb > Disabled |
Data saver/restrict background data |
OFF |
Settings > Network & Internet > Mobile network > Data usage > Spok Mobile > Enable > Unrestricted data usage |
Doze battery optimization/stamina mode |
OFF |
Settings > Battery saver > Disabled |
General Guidance
Note: Settings vary by manufacturer, make, and model of device
Android Device Settings |
Configuration |
---|---|
Cellular data |
ON |
Wi-Fi |
ON |
Airplane mode |
OFF |
Keep Wi-Fi on during sleep |
ALWAYS |
Notifications |
ON |
Priority notifications |
ON |
Do Not Disturb mode |
OFF |
Data saver/restrict background data |
OFF |
Doze battery optimization/stamina mode |
OFF |
Sounds (if using default sounds) |
ON: Make sure to keep the device volume on and set to a clearly audible volume. |