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Spok

Spok Mobile Message/Data Flow Diagrams

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The articles/diagrams in this category provide a view into how messages and data flow through a Spok Mobile 4.6/Care Connect 1.9-1 system. This information is helpful for troubleshooting issues with Spok Mobile messaging.

The articles in this category contain diagrams of message and data flow for:

  • messages moving through the Care Connect Suite from the Contact Centers, CTRM, and Messenger to the Spok Mobile client.
  • Spok Mobile Messages moving from the Spok Mobile client through the Care Connect Suite to a Spok Mobile client recipient.