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Configuring the "ClientMessaging.GenerateStatusUpdateOnMessageReply" Option (Optional)

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This topic describes how to configure the "ClientMessaging.GenerateStatusUpdateOnMessageReply" option in Spok Mobile.

In most cases, this option should remain set to False, except on Spok Mobile with a Pager Number (USA Mobility).

You can set the ClientMessaging.GenerateStatusUpdateOnMessageReply option to True or False in SQL Server Management Studio. This option determines whether the system should send an acknowledgement status update back to the Host system if it has not already received a status update from the client. To configure this option, do the following:

  1. Access SQL Server Management Studio.
  2. Run the following command:
    Update AmcomAmcPremiseCore.dbo.Configuration_Info set value = ‘true’ where name = ‘ClientMessaging.GenerateStatusUpdateOnMessageReply’
  3. Set Value to one of the following options:

    False

    Set the value to False if message replies should not cause an acknowledgement status update to be sent back to the Console system if a status update has not already been received from the client.

    True

    Set the value to True if message replies should cause an acknowledgement status update to be sent back to the Console system if a status update has not already been received from the client. When this option is selected, the system will send back an acknowledgement status when the first response from the device is a reply.