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Care Connect 2.0 Port Requirements

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Source Destination Port Numbers Allowing Outbound Traffic? Purpose
Console Web Server - 1 Spok Mobile Servers via Load Balancer TCP 8091 No Send messages and device registrations to Spok Mobile Server
TCP 2000x No
Console Web Server - 1 MS SQL Server Cluster TCP 1433 No Spok Console or MediCall database connection
Console Web Server - 1 Linux Oracle DB TCP 5555 No Smart Suite database connection

 

Source Destination Port Numbers Allowing Outbound Traffic? Purpose
Console Web Server - 2 Spok Mobile Servers via Load Balancer TCP 8091 No Send messages and device registrations to Spok Mobile Server
TCP 2000x No
Console Web Server - 2 MS SQL Server Cluster TCP 1433 No Spok Console or MediCall web server database connection
Console Web Server - 2 Linux Oracle DB TCP 5555 No Smart Suite web server database connection

 

Source Destination Port Numbers Allowing Outbound Traffic? Purpose
Web Client Console Web Servers via Load Balancer TCP 443 No Console web client connection to console web server
Web Client CTRM TCP 443 No Access CTRM administrative web interface
TCP 2037 No

 

Source Destination Port Numbers Allowing Outbound Traffic? Purpose
Console Workstation Linux Oracle DB TCP 5555 No Smart Suite console database connection
Console Workstation MS SQL Server Cluster TCP 1433 No Spok Console or MediCall console database connection

 

Source Destination Port Numbers Allowing Outbound Traffic? Purpose
Care Connect Server, Primary MS SQL Server Cluster TCP 1433 No Database access
Care Connect Server, Primary SAN/DFS/File Server TCP 135-139 No Message attachment access
UDP 135-139 No
TCP 445 No
Care Connect Server, Primary SMTP Relay Server TCP 25 No E-mails for DPE escalations
Care Connect Server, Primary Spok Mobile Servers via Load Balancer TCP 8081 No Mobile adapter service
(Required when using DPE only. Port can be closed if adapter service not used.)
Care Connect Server, Primary Spok Mobile Servers via Load Balancer TCP 443 No Administrative Web Interface

 

Source Destination Port Numbers Allowing Outbound Traffic? Purpose
Care Connect Server, Secondary MS SQL Server Cluster TCP 1433 No Database access
Care Connect Server, Secondary SAN/DFS/File Server TCP 135-139 No Message attachment access
UDP 135-139 No
TCP 445 No
Care Connect Server, Secondary SMTP Relay Server TCP 25 No E-mails for DPE escalations
Care Connect Server, Secondary Spok Mobile Servers via Load Balancer TCP 8081 No Mobile adapter service
(Required when using DPE only. Port can be closed if adapter service not used.)
Care Connect Server, Secondary Spok Mobile Servers via Load Balancer TCP 443 No Administrative Web Interface

 

Source Destination Port Numbers Allowing Outbound Traffic? Purpose
Spok Mobile Server, Primary MS SQL Server Cluster TCP 1433 No Database access
Spok Mobile Server, Primary SAN/DFS/File Server TCP 135-139 No Message attachment access
UDP 135-139 No
TCP 445 No
Spok Mobile Server, Primary Care Connect Server via Load Balancer TCP 443 No Web services
Spok Mobile Server, Primary Spok Mobile Hosted Cloud, Primary Data Center - East Coast, 107.21.32.169 / 107.21.32.168 TCP 443 Yes Android & iOS push and licensing
TCP 8091 Yes
TCP 2001 No
Spok Mobile Server, Primary Spok Mobile Hosted Cloud, Disaster Recovery Data Center - West Coast, 50.112.130.246 TCP 443 Yes Android & iOS push and licensing
TCP 8091 Yes
TCP 2001 No
Spok Mobile Server, Primary https://amclr1.amcomamc.com TCP 443 Yes Data registration and licensing
TCP 8091 Yes
TCP 2001 No
Spok Mobile Server, Primary https://amclr2.amcomamc.com TCP 443 Yes Data registration and licensing
TCP 8091 Yes
TCP 2001 No
Spok Mobile Server, Primary https://amccore1.amcomamc.com TCP 443 Yes Data registration and licensing
TCP 8091 Yes
TCP 2001 No
Spok Mobile Server, Primary https://www.amcomamc.com TCP 443 Yes Data registration and licensing
TCP 8091 Yes
TCP 2001 No

 

Source Destination Port Numbers Allowing Outbound Traffic? Purpose
Spok Mobile Server, Secondary MS SQL Server Cluster TCP 1433 No Database access
Spok Mobile Server, Secondary SAN/DFS/File Server TCP 135-139 No Message attachment access
UDP 135-139 No
TCP 445 No
Spok Mobile Server, Secondary Care Connect Server via Load Balancer TCP 443 No Web services
Spok Mobile Server, Secondary Spok Mobile Hosted Cloud, Primary Data Center - East Coast, 107.21.32.169 / 107.21.32.168 TCP 443 Yes Android & iOS push and licensing
TCP 8091 Yes
TCP 2001 No
Spok Mobile Server, Secondary Spok Mobile Hosted Cloud, Disaster Recovery Data Center - West Coast, 50.112.130.246 TCP 443 Yes Android & iOS push and licensing
TCP 8091 Yes
TCP 2001 No
Spok Mobile Server, Secondary https://amclr1.amcomamc.com TCP 443 Yes Data registration and licensing
TCP 8091 Yes
TCP 2001 No
Spok Mobile Server, Secondary https://amclr2.amcomamc.com TCP 443 Yes Data registration and licensing
TCP 8091 Yes
TCP 2001 No
Spok Mobile Server, Secondary https://amccore1.amcomamc.com TCP 443 Yes Data registration and licensing
TCP 8091 Yes
TCP 2001 No
Spok Mobile Server, Secondary https://www.amcomamc.com TCP 443 Yes Data registration and licensing
TCP 8091 Yes
TCP 2001 No

 

Source Destination Port Numbers Allowing Outbound Traffic? Purpose
Spok Mobile Hosted Cloud, Primary Data Center - East Coast, 107.21.32.169 / 107.21.32.168 Spok Mobile Servers via Load Balancer TCP 443 No Handling registration and push confirmations
TCP 8091 No

 

Source Destination Port Numbers Allowing Outbound Traffic? Purpose
Spok Mobile Hosted Cloud, Disaster Recovery Data Center - West Coast, 50.112.130.246 Spok Mobile Servers via Load Balancer TCP 443 No Handling registration and push confirmations
TCP 8091 No

 

Source Destination Port Numbers Allowing Outbound Traffic? Purpose
Voice Connect MS SQL Server Cluster TCP 1433 No Database access

 

Source Destination Port Numbers Allowing Outbound Traffic? Purpose
Voice Connect Care Connect Server via Load Balancer TCP 443 No Web services and message broker
TCP 90911 No
Voice Connect MS SQL Server Cluster TCP 1433 No Database access
Voice Connect PBX / VoIP system TCP 50601 or 5061 No SIP traffic unencrypted or encrypted respectively & UDP ports for RTP traffic
UDP dynamic No

1. The application is set to use this port by default. If desired, the port number can be changed.

 

Source Destination Port Numbers Allowing Outbound Traffic? Purpose
Mobile User Spok Mobile Servers via Load Balancer TCP 443 N/A Retrieve message after notification
TCP 8091 N/A
TCP 8883 N/A Subscribe to Spok Notification Framework 
Mobile User Spok Mobile Hosted Cloud, Primary Data Center - East Coast, 107.21.32.169 / 107.21.32.168 TCP 443 N/A Registration
TCP 8091 N/A
Mobile User Spok Mobile Hosted Cloud, Disaster Recovery Data Center - West Coast, 50.112.130.246 TCP 443 N/A Registration
TCP 8091 N/A
Mobile User Apple Push Server TCP 5223 N/A APNS
Mobile User Android Push Server TCP 5228-5230 N/A GCM

 

Source Destination Port Numbers Allowing Outbound Traffic? Purpose
CTRM Care Connect Server via Load Balancer TCP 443 No Web services
CTRM MS SQL Cluster TCP 1433 No Database access

 

Source Destination Port Numbers Allowing Outbound Traffic? Purpose
Spok Messenger SMTP Relay Server TCP 25 No E-mail input and output for Messenger
Spok Messenger Spok Mobile Servers via Load Balancer TCP 443 No Thick client connection to Messenger
TCP 8091 No
TCP 2000x No
Spok Messenger Paging Services Cloud WCTP TCP 443 No WCTP Paging