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Ringtone Settings

Ringtone Settings Video

Spok Mobile messages are classified into three categories by the sender of the message—high priority, medium priority, or low priority. The High Priority Ringtone, Medium Priority Ringtone,and Low Priority Ringtone options allow you to configure the ringtone, interval, and number of repeats for each message priority classification.

The ringtone, interval, and number of repeats dictate the sound that plays, how frequently the sound plays, and how many times the sound is repeated when an incoming Spok Mobile message is received on your device.

Some configuration options may prevent different settings from being editable on your device. If a settings option cannot be edited on the device, the site administrator controls the settings option. In this situation, the setting is grayed out and cannot be configured within the mobile application.

Configuring Ringtones

To configure the ringtones in the Spok Mobile application, perform the following steps:

  1. In the Spok Mobile application, click the drawer button. The drawer displays.
  2. In the drawer, click the Settings option. The Settings screen displays.
  3. Based on the level of priority for which you are configuring the alarm options, choose one of the options listed below. The High Priority, Medium Priority, or Low Priority screen displays.
    • High Priority Ringtone
    • Medium Priority Ringtone
    • Low Priority Ringtone
  4. Configure the following information:


In the Ringtone field, choose the ringtone option that you would like to play when a Spok Mobile message is received.


In the Interval field, choose the number of seconds that you would like between rings. For example, if you choose the 10 seconds option in this field, the device sounds a notification, waits 10 seconds, and then sounds the next notification.

Number of Repeats

In the Number of Repeats field, choose the desired number of times that you would like the ringtone to sound. For example, if the 9 Timesoption is chosen, the device repeats the ringtone nine times after a Spok Mobile message is received.

The changes are automatically saved.