Spok Mobile for Apple
Welcome to the Spok Mobile application! Spok Mobile allows you to send and receive secure, encrypted, HIPAA compliant messages on your mobile device, eliminating the need for multiple paging devices. The application simplifies the communication process by connecting you with your site’s available contact directory. This allows you to communicate with all other Spok Mobile users at your site quickly and easily.
Please note that there are many different configurations of the Spok Mobile product. Based on the configuration and version of the application that you have, you may not have access to every available feature. Additionally, The Spok Mobile product is available on many different device types and operating systems. Because of this, you may experience differences in the functionality and appearance of the application and its features.
Apple Watch Notifications
Spok Mobile does not currently offer full support for Apple Watches. However, Spok Mobile notifications are automatically received on Apple Watches when the watch is integrated with an Apple device that has Spok Mobile installed and set up. For more detailed information on how to set up notifications on Apple Watches, please refer to Apple’s technical documentation.
The help content that you are currently viewing is a comprehensive, desktop web browser version of the available content. For a simplified version of the content that can be viewed on your mobile device, please refer to www.spok.com/Mobile/Spok_Mobile_Help/
he Spok Mobile application was designed to improve the quality and speed at which people communicate. Spok Mobile should not be used in the diagnosis, cure, mitigation, treatment, or prevention of illness or disease by assisting with a professional’s assessment or treatment of a patient.
This product is not a medical device and uses an unlicensed frequency band that is susceptible to interference from other devices or equipment. These external variables can interfere with cellular data and Wi-Fi internet coverage. Because of these unpredictable external factors, Spok cannot guarantee that all Spok Mobile messages will be successfully sent and received.
To help improve the reliability of the product, it is recommended that the device on which the Spok Mobile application is installed and used has cellular data coverage as well as wireless internet access as a backup. Having the suggested form of internet coverage (cellular data) as well as the backup form of internet coverage (Wi-Fi) helps improve the overall coverage if interference occurs with one of the internet connections.
Depending on how the Spok Mobile application is used, the application reserves the right to use your cellular data coverage and wireless internet.
- iOS 7.0+
- Email account
Incoming Message Screen
Commonly Used Icons
|Button||What is does|
|Allows you to view your list of recent contacts.|
|Identifies recent contacts.|
|Allows you to compose a new message.|
|Allows you to attach pictures and videos to messages.|
|Allows you to access the drawer menu.|
|Allows you to initiate a phone call to a phone number that is included in a message.|
|Allows you to acknowledge that you received an incoming message and you accept the message’s content.|
|Allows you to acknowledge that you received an incoming message, but you do not accept the message’s content.|
|Allows you to add a new item.|
|Allows you to view additional information about the version of the Spok Mobile application that you have.|
|Indicates that the message recipient accepted the message.|
|Indicates that the message recipient ignored the message.|
|Indicates that the message recipient received the message but has not responded.|
|Indicates that the message recipient was unable to successfully receive the message.|
|Indicates that a message is in the process of being sent.|
|Indicates that a message has been successfully received.|
|Indicates that a message failed to send.|
|Indicates that the message recipient has declined your message.|
|Indicates that the message is in the process of being sent to the message receiver.|
|Indicates that the message recipient has received the message, but has not responded to the message.|
|Indicates that the message is a high priority message.|
|Indicates that the message is a low priority message.|
|Allows you to forward message text from the Messages screen.|
|Allows you to copy message text from the Messages screen.|
|Allows you to delete messages from the Messages screen.|