Smart Alert Errors 124xx - Smart Speech Errors

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SMART SPEECH Errors

The following table lists the Smart Alert errors for the SMART SPEECH module.

Error No.	Initiated	Description	Action
12450	SMART SPEECH	Channel stopped due to an error	Channel will automatically restart. Restart Smart Speech if channel continuously restarts.
12451	SMART SPEECH	Channel stopped for channel restart	Channel will automatically restart. Restart Smart Speech if channel continuously restarts.
12452	SMART SPEECH	Channel stopped by request	Channel stopped by administrator. No action needed.
12453	SMART SPEECH	Channel stopped due to unknown reason	Channel will automatically restart. Restart Smart Speech if channel continuously restarts.
12454	SMART SPEECH	Channel failed to initialize	Stop Smart Speech and restart Nuance recclient. Restart Smart Speech.
12455	SMART SPEECH	SMART_SPEECH_HOME environment variable is not set	Set the SMART_SPEECH_HOME environment variable reboot machine, If it is already set reboot the server.
12456	SMART SPEECH	SmartSpeechServer properties file can not be found	Make sure the file exists. Make sure Smart Speech was installed properly. Client vs. server vs. all in one
12457	SMART SPEECH	Error reading from SmartSpeechServer properties file	Make sure the file is accessible.
12458	SMART SPEECH	packageUpdateTime is not defined in SmartSpeechServer.properties file	Set the packageUpdateTime parameter in the SmartSpeechServer.properties file.
12459	SMART SPEECH	grammarPackageName is not defined in SmartSpeechServer properties file	Set the grammarPackageName parameter in the SmartSpeechServer.properties file.
12460	SMART SPEECH	eSpeechDictionary is not defined in SmartSpeechServer properties file	Set the eSpeechDictionary parameter in the SmartSpeechServer.properties file.
12461	SMART SPEECH	Error backing up old package files.	Copying of current grammar package failed. Check Alert error message or UpdatePackage.log for the specific cause of the error to troubleshoot the problem.
12462	SMART SPEECH	Backing up of old package files was interrupted.	Copying of current grammar package was interrupted. Is the system in use, if so set the updatePackageTime to a time when the system is not in use. If not is one of the files open. Stop Smart Speech and run manually.
12463	SMART SPEECH	Cannot initialize process to backup old package files	Copying of current grammar package failed, due to an IO error. Check log for the specific error.
12464	SMART SPEECH	Error retrieving info from database to create recognition package.	SQL failed. Verify DB is setup properly. Check log for specific error.
12465	SMART SPEECH	Cannot establish connection to database to create recognition package.	Verify connection to the DB. Then verify connection info in serverdatabase.properties file.
12466	SMART SPEECH	Error writing info from database to eSpeech dictionary file.	Check log for specific error
12467	SMART SPEECH	Could not save the bad grammar due to bad file or directory name	Could not save the bad grammar package due to a bad file or directory name, check alert for name to verify name is invalid.
12468	SMART SPEECH	Could not save the bad grammar due to problems creating the directory	Could not create the directory to save the bad package. Check the alert to verify the directory name.
12469	SMART SPEECH	Error saving the bad package due to process failure.	Copying of bad grammar package failed. Check Alert error message or UpdatePackage.log for the specific cause of the error to troubleshoot the problem.
12470	SMART SPEECH	Error saving the bad package due to an interruption	Copying of current grammar package was interrupted. Check log for specific error
12471	SMART SPEECH	Error saving the bad package due to an IO error.	Check log for specific error.
12472	SMART SPEECH	Error restoring the last package due to process failure.	Could not restore the last good package. Check Alert error message or UpdatePackage.log for the specific cause of the error to troubleshoot the problem.
12473	SMART SPEECH	Error restoring the last package due to an interruption.	Restoring of last grammar package was interrupted. Check log for specific error.
12474	SMART SPEECH	Error restoring the last bad package due to an IO error.	Check log for specific error.
12475	SMART SPEECH	Error compiling the nuance grammar package because the process failed.	Get the command from the log and run manually to find the cause.
12476	SMART SPEECH	Compiling the package was interrupted.	Check the log for the cause.
12477	SMART SPEECH	Cannot initialize process to compile package.	Check the log for the cause.
12478	SMART SPEECH	Smart Speech server host not found in database.	Make sure Smart Speech server host is set in system configuration.
12479	SMART SPEECH	Smart Speech server port not found in database.	Make sure Smart Speech server port is set in system configuration.
12480	SMART SPEECH	Failed to authenticate with Smart Speech module.	Check SMART SPEECH TELNET PASSWORD in system configuration.
12481	SMART SPEECH	Unknown authentication result.	Check alert message for result that was returned.
12482	SMART SPEECH	NewDynamicGrammar command returned unexpected results.	Check alert message for what the command returned.
12483	SMART SPEECH	Failed to get Smart Speech module info from the DB. Dynamic grammar contents not cleared.	Error with selecting info from system configuration.
12484	SMART SPEECH	Smart Speech did not process the NewDynamicGrammar request successfully.	Check log for cause.
12485	SMART SPEECH	Failed to read/write to Smart Speech.	Smart Speech is not running.
12486	SMART SPEECH	Failed to retrieve Smart Speech hostname and port from database.	Verify DB is accessible and host and port are set in system configuration.
12487	SMART SPEECH	The system encountered an error while trying to recover from a previous error	Check log for specific cause.
12488	SMART SPEECH	Could not restart the recsever process	Check log for the specific error.

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