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Spok

Optimal Android WiFi settings

Overview

Recommended Android WiFi settings to prevent connectivity issues

 

The following setting is recommended to avoid connectivity issues in Spok Go. It allows your device to automatically move from a WiFi to a cellular connection when it encounters connectivity issues on an active WiFi network.

 

Note: The implementation of this feature varies from one Android version or provider to another. The examples below are for Google & Samsung devices.

 

Google

Follow the steps below to enable "Switch to mobile data automatically" on Google Pixel devices

  1. Open the device settings
  2. Click on "Network & Internet"
  3. Click on "Wi-Fi" and scroll to the bottom of the menu and click "Wi-Fi preferences"
  4. Toggle on the "Switch to mobile data automatically" setting

 

Samsung

Follow the steps below to enable "Switch to mobile data" on a Samsung device

  1. Open the device settings
  2. Click on "Connections"
  3. Click on "Wi-Fi"
  4. Click the vertical ellipsis in the upper right hand corner and then the "Advanced" menu item
  5. Toggle on the "Switch to mobile data" setting

Note: see the manufacturers documentation here for more details.

 

 

Related Defects:

N/A

 


KB62013