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Spok

Private Message Groups still visible in Smart Console

Overview

This issue occurs when a Message Group within Smart Center is created as "Private", but end users are still able to view the Message Group within Smart Console.

Private Message Group Example

Resolution/Topic

A configuration file change needs to be made to the group_profile.cfg located in the Smart Console folder on the client's workstation.  This file is usually located in one of two places:

C:\Program Files\Amcom\Smart_Console\group_page.cfg

C:\Program Files (x86)\Amcom\Smart_Console\group_page.cfg

 

Please ensure Smart Console is closed before making the following changes:

1.  Locate the group_page.cfg file and open in Notepad or another text editor such as Notepad++

2.  Search for the following query within the config file:

SELECT RPAD(group_number, 10) AS group_number,
        group_name
        FROM message_group
        WHERE group_type IN ('S', 's') AND ok_to_use IN ('T', 't') AND

3.  Edit the query to the following:

SELECT RPAD(group_number, 10) AS group_number,
        group_name
        FROM message_group
        WHERE group_type IN ('S', 's') AND ok_to_use IN ('T', 't') AND
        AND access_code != 'P'

4.  Update the 12DIGIT_VERSION date at the top of the file accordingly, and save the file.

5.  Re-open Smart Console and test your changes. 

Related Defects:

N/A

 


KB57066