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Spok

Emergency Event Procedure

Overview

When joining an emergency event procedure in progress you get the following error...

clipboard_e71fa7f1598131a520409c14a26bc7b50.png

Resolution/Topic

Make sure the appropriate directory group is selected by clicking on the globe icon within IntelliDesk console. clipboard_e48fcac4de7a950825e4bd87a07b51f19.png  Best practice would be to select "All" and then join the procedure again.  

clipboard_ef91968dbc5f45bc34ec43cd944d053b7.png

Related Defects:

N/A

 


KB62077