Skip to main content
Older versions of Internet Explorer will not support certain site features. Chrome, Safari, Firefox, and Edge will provide the best experience.

Configuring Where Features Are Installed

Optionally, the components installed as part of Care Connect Suite can be manually set to be installed in specific locations.

The Care Connect Suite default installation locations are:

  • C:\inetpub\wwwroot\Spok\: Platform-Web Site, Platform-Web Service, Web-Web Site, Web-Web API Service, Device Preferences-Web Site
  • C:\inetpub\wwwroot\AMC\: Mobile-Web Site, Mobile-Web Services
  • C:\Program Files (x86)\Spok\Care Connect\: Platform-Adapter Service, Mobile-Windows Service

    To set specific locations in which to install features, perform this configuration in the Custom Setup dialog:

IMPORTANT: Manually configuring the placement of these files can result in failure if the IIS root directory has not been configured to match locations.

  1. In the Custom Setup dialog, select the feature to be installed. Selected features are highlighted.
  2. Click Browse.
    The change destination folder dialog displays.
  3. In the Folder name field, enter the location for the folder in which you would like to save the feature.
    This location can be an existing location or a new location that you would like to be added.
  4. Click OK to save the new location.
    The service is saved in the entered location and you are returned to the Custom Setup dialog.
  5. (Optional) Repeat the same steps for other Care Connect Suite components and features.