Deleting “On-Call” schedule in MediCall
Overview
Deleting an “On-Call” schedule in MediCall, can be complicated task for some users. To delete the “On-Call” schedule, which is not in use, please follow these steps:
1. Select and open the “On-Call” schedule,
![clipboard_ebc523d393f3db244b6aacf5f67ae6ced.png](https://knowledge.spok.com/@api/deki/files/65364/clipboard_ebc523d393f3db244b6aacf5f67ae6ced.png?revision=3)
2. On the “On-Call” schedule screen, click on the {Other} button,
![clipboard_e0a7bf25fc48b596ebe6d87ce2b8847bc.png](https://knowledge.spok.com/@api/deki/files/65365/clipboard_e0a7bf25fc48b596ebe6d87ce2b8847bc.png?revision=3)
3. Select and highlight the “On-Call” schedule’s title,
![clipboard_e28b238e44515cd3c7f02d4228458b307.png](https://knowledge.spok.com/@api/deki/files/65366/clipboard_e28b238e44515cd3c7f02d4228458b307.png?revision=3)
4. Upon successfully selecting and highlight the “On-Call” schedule title, click on the {Title} button for deleting “On-Call” options,
![clipboard_e03229fc9ad46be4f1438b1a1157b756b.png](https://knowledge.spok.com/@api/deki/files/65367/clipboard_e03229fc9ad46be4f1438b1a1157b756b.png?revision=3)
5. In the “Title” options, click on the {Remove} button, to remove/delete the “On-Call” schedule,
![clipboard_e539a0d360c3d7e1c010938f93e0cf740.png](https://knowledge.spok.com/@api/deki/files/65368/clipboard_e539a0d360c3d7e1c010938f93e0cf740.png?revision=3)
6. Confirm the deletion of the “On-Call” schedule,
7. Click on the {Exit} button to save the changes.
![clipboard_e93ab38b18bfb03f6fa144c974dbfe712.png](https://knowledge.spok.com/@api/deki/files/65369/clipboard_e93ab38b18bfb03f6fa144c974dbfe712.png?revision=3)
![clipboard_e2b631f33efb4557b9172758f970b1d58.png](https://knowledge.spok.com/@api/deki/files/65370/clipboard_e2b631f33efb4557b9172758f970b1d58.png?revision=3)
You must select the “Yes” option for the “On-Call” schedule be deleted, and for the changes to be saved in the database. If the “No” option is selected, the “On-Call will NOT be deleted.
Resolution/Topic
Related Defects:
N/A
KB51600