Voice with a smile volume is too low
Overview
If the VWAS volume is too low check the solution below to resolve the issue.
Solution
SOLUTION: Follow the steps below:
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Open up GoldWave application.
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Open needed file.
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Click Effect menu and then choose volume.
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Choose Maximize volume.
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Take defaults and click ok
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Click file and Save file to appropriate location.
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Test Voice with a smile audio file again.
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If this does not work, recreate the audio file.
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Also make sure operator has rights or is checked marked for having access to VWAS in MediCall console as well.