Smart Alert Errors 208xx - ANSWERING SERVICE Errors
ANSWERING SERVICE Errors
The following table lists the Smart Alert errors for the ANSWERING SERVICE module.
Error No. | Initiated | Description | Action |
---|---|---|---|
20800 | ANSWERING SERVICE | Error closing the case | Verify the case number or the resolution type. |
20801 | ANSWERING SERVICE | Error creating the case. | Review the Oracle error returned. |
20802 | ANSWERING SERVICE | Error creating the clinic message. | Review the Oracle error returned. |
20803 | ANSWERING SERVICE | Error sending an answering service message. | Review the Oracle error returned. |
20804 | ANSWERING SERVICE | Problem cancelling timed reminder jobs. | Review the Oracle error returned. |
20805 | ANSWERING SERVICE | Invalid case number. | Verify the case number. |
20806 | ANSWERING SERVICE | Error creating phone activity for a case. | Verify the case number and refer to the Oracle error returned. |
KB70957