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Spok

Smart Center - Configuring Single Sign-On

Overview

 

The Smart Suite SSO (Single Sign-On) feature enables users to log in to all of the Smart Suite web applications once during a browser session using an SSO user name. When a new browser window is opened and a user attempts to access a Smart Suite web application, the user is presented with the browser’s standard log in screen. SSO requires the user to enter their SSO user name and network password to access the web application. Once this information has been entered, the user does not have to sign on again to a Smart Center web application during the same browser session.

Closing the browser window ends a Single Sign-On session. If you open a new browser window to access a Smart Suite web-based application, the Single Sign-On screen displays and you will need to sign in again to access the application.

 

If you simply exit out of a web-based application and leave the browser window open, the Smart Suite web applications are still accessible to anyone from that browser window. For greatest security, you should close the browser window when you are done working with the Smart Suite web-based applications.

 

SSO can be used to access the Smart Suite web applications: Smart Center, Smart Web, e.Notify Web Response, e.Notify Scheduler, and Spok e.Notify.

Assigning an SSO User Name

When using SSO, an SSO user name and password should be defined for each user in Smart Center. The SSO user name is associated with a person’s listing record. Normally, the SSO password is the user’s Oracle network password, and is not maintained in the Smart Center database.

A person who does not have an SSO user name associated with their listing record is not able to log on to Smart Center using SSO. The application does not automatically update the person’s listing record with their SSO user name.

 

 

 

 

Before assigning SSO user names, you should determine if your SSO solution is set up to use short or long names:

  • A long name includes the user name and the domain name: USER1@<domain>.
  • A short name does not include the domain name: USER1.

 

Once the SSO user name convention has been determined, you can enter the SSO user names into Smart Center. Setting up SSO user names is two-step process.

  • An SSO user name must be defined for each person in their listing record in the Listings form. This SSO user name is used when logging in to the browser’s standard log in screen.
  • The person’s messaging ID must be assigned to a user name in the Users form. This relationship ensures that the SSO user name is granted the appropriate ATMS roles that are assigned in the Users form.

 

Defining an SSO User Name

When using Single Sign-On, an SSO user name must be defined for a person in their listing record. This SSO user name is used when logging in to the SSO screen. Before assigning a name, you should verify whether your SSO solution is set up to use short or long names.

 

1. Choose Admin|Listings. The Listings form displays.

2. Display the listing record to which you want to assign an SSO user name.

3. In the SSO Username field, enter the SSO user name.

• If your SSO solution is set up to use long names, enter the user name and the domain name: USER1@<domain>.

• If your SSO solution is set up to use short names, enter the user name only: USER1.

4. Click the Save Changes button or press <F8> to save the SSO user name.

 

5. The next step is to associate the messaging ID for a listing record with a user account in the Users form. This ensures that the user has the appropriate ATMS privileges when the user logs in to Smart Center using the SSO user name.

 


KB66183