Integrating Inbound Paging with Spok Go

Step 1: Build and Deploy the Gateway

Ensure the on-premises gateway is installed and configured. For more information see, Installing and Configuring the On-Premises Gateway.

Step 2: Create the Inbound Paging Integration

1. In Spok Go, click Administration > Integrations and click the Connectors tab.
   
2. Click +Connector to add the connector.
3. In the Connector Details section, enter the following:

   Connector Name	Enter a name for the inbound paging connector.
   Description	Enter a description for the inbound paging connector.
   Type	Select Paging -  Inbound from the drop down.

4. Select the Gateway where the integration will be created.
5. Click Save to save the connector. The connector is automatically enabled.
6. Click the connector in the list and click the Enabled Services tab.
7. Enable the WCTP Service by sliding the toggle.
8. Click +Instance and enter the following info for the connector:

   Client Address	Enter the domain of the inbound paging server. Example: 127.0.0.1
   Security Code	Enter the password of the Paging Vendor.

9. If you need to edit or delete the WCTP instance, click the vertical ellipses button and select Edit or Delete.
10. Under Priority mapping from WCTP to Spok Go, select a Spok Go Notification Priority for each WCTP Priority.
11. After all changes are made, click Save.

An on-premise paging system can now send pager messages via the WCTP protocol to the Spok Go via a customer's load balancer using the address: loadBalancer:443/wctp. Spok Go's users, groups, and roles can be recipients of these messages by using 'User_SpokID', 'Group_group ID', or 'Role_role ID' as the message's recipient IDs.

For more information on protocol support for WCTP, see Spok Go WCTP Protocol Support.