Cisco Ring Tones - How to acquire and how to play
Overview
This article covers how to retrieve the Cisco ring tones from a customer's Cisco Unified Call Manager (CUCM).
Resolution/Topic
If a customer wishes to change or add ring tones on their Cisco wireless devices, we can retrieve available ringtones from the customer's CUCM for viewing. There is a separate document on how to add ringtones.
Step 1. Retrieve the XML file listing the currently available ringtones.
C:\Users\SpokUser> tftp 10.10.10.10 GET Ringlist.xml C:\Temp\Ringlist.xml (10.10.10.10 is the ip-address of the CUCM and will be customer specific)
* you may need to enable TFTP client on the messenger system through windows "programs and features"
Step 2. View the XML, it should appear similar to the example below.
Example:
<CiscoIPPhoneRingList><Ring><DisplayName>Analog Synth 1</DisplayName><FileName>Analog1.raw</FileName></Ring><Ring><DisplayName>Analog Synth 2</DisplayName><FileName>Analog2.raw</FileName></Ring><Ring><DisplayName>Are You There 1</DisplayName><FileName>AreYouThere.raw</FileName></Ring><Ring><DisplayName>Are You There 2</DisplayName><FileName>AreYouThereF.raw</FileName></Ring><Ring><DisplayName>Bass</DisplayName><FileName>Bass.raw</FileName></Ring><Ring><DisplayName>Chime</DisplayName><FileName>Chime.raw</FileName></Ring><Ring><DisplayName>Cisco Standard</DisplayName><FileName>CiscoStandard.raw</FileName></Ring><Ring><DisplayName>Cisco Symphonic</DisplayName><FileName>CiscoSymphonic.raw</FileName></Ring><Ring><DisplayName>Cisco
Step 3. Retrieve the ringtone('s) you wish to preview.
C:\Users\SpokUser> tftp 10.10.10.10 GET Analog1.raw
Step 4. Install "Audacity" available from http://www.audacityteam.org/
Step 5. Import the Cisco ring tones into audacity by going to "File > Import > Raw Data"
Step 6. Set:
Encoding to "U-Law"
Byte Order: "No endianness"
Channels: "1 channel (Mono)"
Start offset: "0"
Amount to import: "100%"
Sample Rate: "8000"
Step 7. From here you can now play the file.
Step 8. You may also export the file in a standard format in the event the customer would like to listen to the prompts.
Note: Mp3 file format is the most common and smallest file format to use. Recommended if emailing the files to the customer.
*you may need to download the MP3 encoder from a third party.
Related Defects:
N/A