Cisco Ring Tones - how to acquire and how to play

Overview

This article covers how to retrieve the cisco ring tones from the CUCM for use with messenger.

Resolution/Topic

In the event the customer wishes to change or add ring tones on their Cisco wireless Devices it may be helpful to see what is already available. There is another document for adding ringtones.

Step 1. Retrieve the XML file listing the currently available ringtons.

C:\Users\SpokUser> tftp 10.10.10.10 GET Ringlist.xml C:\Temp\Ringlist.xml (10.10.10.10 is the ip-address of the CUCM and will be customer specific)
* you may need to enable TFTP client on the messenger system through windows "programs and features"

Step 2. View the XML, it should appear similar to the example below.

Example

<CiscoIPPhoneRingList><Ring><DisplayName>Analog Synth 1</DisplayName><FileName>Analog1.raw</FileName></Ring><Ring><DisplayName>Analog Synth 2</DisplayName><FileName>Analog2.raw</FileName></Ring><Ring><DisplayName>Are You There 1</DisplayName><FileName>AreYouThere.raw</FileName></Ring><Ring><DisplayName>Are You There 2</DisplayName><FileName>AreYouThereF.raw</FileName></Ring><Ring><DisplayName>Bass</DisplayName><FileName>Bass.raw</FileName></Ring><Ring><DisplayName>Chime</DisplayName><FileName>Chime.raw</FileName></Ring><Ring><DisplayName>Cisco Standard</DisplayName><FileName>CiscoStandard.raw</FileName></Ring><Ring><DisplayName>Cisco Symphonic</DisplayName><FileName>CiscoSymphonic.raw</FileName></Ring><Ring><DisplayName>Cisco

Step 3. Retrieve the ringtone('s) you wish to preview.

C:\Users\SpokUser> tftp 10.10.10.10 GET Analog1.raw
 

Step 4. Install "Audacity" available from http://www.audacityteam.org/   

Step 5. Import the Cisco ring tones into audacity by going to "File > Import > Raw Data"

6. Set:

Encoding to "U-Law"

Byte Order: "No Endianness

Channels: "1 channel (Mono)

Start offset: "0"

Amount to import: "100%"

Sample Rate: "8000"
 

7.From here you can now play the file.

8. You may also export the file in a standard format in the event the customer would like to listen to the prompts.

Mp3 file format is the most common and smallest file format to use. Recommended if emailing the files to the customer.

*you may need to download the MP3 encoder from a third party.