Spok Mobile App Support Policy
Spok supports the most current version of the Spok Mobile app and one version prior. The currently supported Spok Mobile app versions for iOS and Android are:
- Spok Mobile 4.5 app
- Spok Mobile 4.4 app
Spok Mobile app versions are backward compatible with supported Spok Mobile server versions. For Spok Mobile server lifecycle information, see Spok Software Lifecycle Dates.
Device Operating System Policies
It is important to keep mobile devices running up-to-date operating systems in order to stay current with the latest security enhancements. Spok reviews its OS support policies regularly to ensure the Spok Mobile solution continues to provide secure messaging for our customers. Spok reserves the right to drop support for an operating system at any time if major security issues are found.
Spok will generally support the most current version of iOS and two versions back. Spok aims to have this policy aligned with the iOS introduction cadence beginning in September 2018.
|iOS Version||OS Introduction Date||Projected End of Spok Mobile App Compatibility Date|
|iOS 12||September 17, 2018||September 1, 2021|
|iOS 11||September 19, 2017||September 1, 2020|
|iOS 10||September 13, 2016||September 1, 2019|
|iOS 9||September 16, 2015||September 1, 2018|
Android OS Support
Spok generally supports the most current Android OS version and four versions back. Support for Android 4 (KitKat) has been deprecated due to security vulnerabilities.
|Android OS Version||OS Introduction Date||Projected End of Spok Mobile App Compatibility Date|
|Android 8.0+ (Oreo)||August 21, 2017||September 1, 2022|
|Android 7.0+ (Nougat)||August 22, 2016||September 1, 2021|
|Android 6.0+ (Marshmallow)||October 5, 2015||September 1, 2020|
|Android 5.0+ (Lollipop)||November 12, 2014||September 1, 2019|
Zebra MC40 OS Support
Spok extends support of the Android OS for Zebra MC40 devices only.
|Android OS Version||OS Introduction Date||Projected End of Spok Mobile for Zebra MC40 Compatibility Date|
|Android 5.0+ (Lollipop)||November 12, 2014||September 1, 2021|
|Android 4.4+ (KitKat) - FIPS Certified Zebra build only||July, 2016||September 1, 2021|