Spok Mobile App Support Policies
The currently supported Spok Mobile app versions for iOS and Android are:
|Spok Mobile for Android 4.6.1||Version 4.6.1 is the only release of Spok Mobile for Android which is currently supported. Version 4.6.1 includes support for Firebase Cloud Messaging, as well as improved attachment security. Because of these important features, Spok requires Android users to upgrade to version 4.6.1.|
|Spok Mobile for iOS versions 4.6.0||Version 4.6.0 of Spok Mobile for iOS includes improved attachment security. Attachments sent from a device which is running version 4.6.0 are not compatible with devices which are running older versions of Spok Mobile. To enjoy the benefits of improved attachment security, and to open attachments sent by users who are on the latest version of Spok Mobile, upgrade to version 4.6.0.|
Spok Mobile app versions are backward compatible with supported Spok Mobile server versions. For Spok Mobile server lifecycle information, see Spok Software Lifecycle Dates.
Device Operating System Policies
It is important to keep mobile devices running up-to-date operating systems in order to stay current with the latest security enhancements. Spok reviews its OS support policies regularly to ensure the Spok Mobile solution continues to provide secure messaging for our customers. Spok reserves the right to drop support for an operating system at any time if major security issues are found.
Spok will generally support the most current version of iOS and two versions back.
|iOS Version||OS Introduction Date||End of Support Date for Spok Mobile (iOS app)|
|iOS 13||September 19, 2019||September 1, 2022|
|iOS 12||September 17, 2018||September 1, 2021|
|iOS 11||September 19, 2017||September 1, 2020|
Android OS Support
Support for Android 4 (KitKat) has been deprecated due to security vulnerabilities.
|Android OS Version||OS Introduction Date||End of Support Date for Spok Mobile (Android app)|
|Android 9.0+ (Pie)||August 6, 2018||September 1, 2023|
|Android 8.0+ (Oreo)||August 21, 2017||September 1, 2022|
|Android 7.0+ (Nougat)||August 22, 2016||September 1, 2021|
|Android 6.0+ (Marshmallow)||October 5, 2015||September 1, 2020|
Zebra MC40 OS Support
Spok extends support of the Android OS for Zebra MC40 devices only.
|Android OS Version||OS Introduction Date||End of Support Date for Spok Mobile (Zebra MC40)|
|Android 5.0+ (Lollipop)||November 12, 2014||September 1, 2021|
|Android 4.4+ (KitKat) - FIPS Certified Zebra build only||July, 2016||September 1, 2021|