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Android Data Saver settings with Spok Mobile

Overview

Some users choose to use Data Saver, Spok Mobile may not get notified if it is set to use data saver. This knowledge article will show how to properly set data saver for Spok Mobile.

Resolution/Topic

Step 1. Go to settings.

Screenshot_20180626-112130.png

Step 2. Click on "Data Usage"

Screenshot_20180626-112703.png

Step 3. Enable "Data Saver"

Screenshot_20180626-112235.png

Step 4. Click on "Allow App while Data saver on" then scroll down to "Spok Mobile"

Screenshot_20180626-113348.png

Step 5. If it is not already enabled, press the switch to enable data while data saver is on.

Screenshot_20180626-113359.png

 

Related Defects:

N/A

 


KB39419