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Spok

Macro: %W4 Defined in One Of Your ALT,CTRL, Or SHIFT key Is Not A Valid One At The Macro’s File

Overview

If you encounter the error message below, do follow the steps in the Resolution section below to resolve issue. 

clipboard_ec98ec24d5337ae6ccf9263cfeabdb968.png

 

Resolution/Topic

 

Topic:

This issue has been caused by the introduction of a new % Type in the console.ini file, but the new % type information has not been defined in the nopage file as well.   Thus the Macro error message as displayed in the screen capture above. 

Resolution:

Before completing the following steps, do make sure to exit/ close MediCall.  Backup the damaged files on the effected workstation.  Copy the console.ini and the nopage file from a working workstation.     The console.ini should go into the console folder under C-drive.  The new nopage file should go into the inifile folder.   Launch MediCall again to test the application for errors. 

 

Related Defects:

N/A

 


KB53371