Skip to main content
Older versions of Internet Explorer will not support certain site features. Chrome, Safari, Firefox, and Edge will provide the best experience.
Spok

Medicall Console login "failure to properly register"

Overview

Receiving an error in Medicall Console upon login "failure to properly register"

First Step

Run update software to re-register and update any .dlls.  

 

If this does not resolve the issue follow the steps below: 

Second Step

 

Note:  You must have admin rights to perform the steps below.

 

Open a  command line and change directory to the Ole folder within the Console folder on C drive. (respective workstation)

Register user.dll    From the command line issue the following:

C:\Console\Ole>regsvr32 User.dll

What's Next

After the user.dll is registered, have the operator to test logging into Medicall console.

 

 

This is what was achieved and what was omitted in this how-to.