Configuration Comparison
Spok Mobile can be set up in two different configurations: Enterprise or Pager Number. Depending on which configuration you choose, you may have access to different features in the application.
- In the Enterprise configuration of Spok Mobile, devices register with a site’s host system (IntelliSuite/Spok Console, Smart Suite, or MediCall). A device which is registered with a specific site’s host system can access all of the contacts that are registered to that host system.
- In the Pager Number configuration of Spok Mobile, devices register with a pager number instead of with a phone number or email address. This configuration is used by individuals who are already registered at a site, but who would like to switch from using a pager to using the Spok Mobile application. Please note that this configuration allows users to continue using an existing pager number, or a new pager number that is administered by Spok. In this configuration, you can manage messages with standard interfaces (telephone, TAP, WCTP, SMTP, SNPP, and HTTP).
Enterprise | Pager Number | |
---|---|---|
Self Sign Up/Registration |
- |
- |
Host System Registration |
X |
- |
Manage Profile |
X (Available in IntelliSuite 7.5.1+, Smart Suite 5.3.1+, and MediCall Suite 11.9+) |
- |
Manage Profile Name |
X (Available in IntelliSuite 7.5.1+, Smart Suite 5.3.1+, and MediCall Suite 11.9+) |
- |
Manage Profile Password |
X (Available in IntelliSuite 7.5.1+, Smart Suite 5.3.1+, and MediCall Suite 11.9+) |
- |
Manage Profile Picture |
X (Available in IntelliSuite 7.5.1+, Smart Suite 5.3.1+, and MediCall Suite 11.9+) |
- |
Delete Individual Messages |
X |
X |
Delete All Messages |
X |
X |
Change Site Location |
X (Depends on host system and configuration) |
- |
Refresh Conversations Screen |
X |
X |
View Application Version Number |
X |
X |
View Copyright Information |
X |
X |
View Application Status Information |
X |
X |
Receive Messages |
X |
X |
Send Messages (Client-Initiated Messages) |
X (Depends on host system and configuration) |
- |
Accept Messages |
X |
X |
Decline Messages |
X |
X |
Reply to Messages |
X (Depends on host system and configuration) |
X |
Call Back Feature |
X (Depends on host system and configuration) |
X |
Access Client Directory |
X (Depends on host system and configuration) |
- |
Send Pictures |
X (Depends on host system and configuration) |
- |
Send Videos |
X (Depends on host system and configuration) |
- |
Receive Pictures |
X (Depends on host system and configuration) |
- |
Receive Videos |
X (Depends on host system and configuration) |
- |
Auto Load Attachments Preference |
X |
- |
High Priority Ringtone Preferences |
X |
- (This feature appears as available in the product, but all messages are received as medium priority.) |
Medium Priority Ringtone Preferences |
X |
X |
Low Priority Ringtone Preferences |
X |
- (This feature appears as available in the product, but all messages are received as medium priority.) |
Configure Message Storage: Number of Messages |
X |
X |
Configuring Message Storage: Age of Messages |
X |
X |
Health Check |
X |
X |
Sync Interval Preference |
X |
X |
Push Delivery Notifications Preference |
X |
X |
Send Invitations to Join Spok Mobile |
- |
- |
Message Templates |
X |
X |
Access Codes |
X |
X |
Control Font Size |
X |
X |
Control if Profile Picture Displays |
X |
- |
Fingerprint/Touch ID Access Code Support (If device hardware supports the functionality) |
X |
X |
Android Wearable Device Support |
X |
X |
Message Forwarding |
X |
- |
Copy and Paste Message Text |
X |
X |
Alerts on Android Notification Bar (Android devices only) |
X |
X |