Recommended Android Device Settings for Spok Mobile

Samsung Galaxy (S6, S7, S8)

The instructions in the table below are for Samsung's Simplified Settings List on Android 7. Your experience may differ if you use Samsung's Standard Settings List.

Before you begin, make sure your device is running the most up-to-date Android version available from Samsung.

Android Device Settings	Configuration	Steps for Samsung Galaxy S6, S7, and S8
Cellular data	ON	Settings > Connections > Data usage > Mobile data toggle ON
Wi-Fi	ON	Settings > Connections > Wi-Fi > toggle ON
Airplane mode	OFF	Settings > Connections > Airplane mode > toggle OFF
Keep Wi-Fi on during sleep	ALWAYS	Settings > Connections > Wi-Fi > Advanced > Keep Wi-Fi on during sleep > Always
Notifications	ON	Settings > Notifications > Spok Mobile > Allow notifications > toggle ON
Priority notifications	ON	Settings > Notifications > Spok Mobile > Set as priority > toggle ON
Do Not Disturb mode	OFF	Settings > Sounds and vibration > Do not disturb > toggle OFF
Data saver/restrict background data	OFF	Settings > Connections > Data usage > Data saver > ON
Power Saving Mode	OFF	Settings > Device maintenance > Battery > Power saving mode > OFF
Sounds (if using default sounds)	ON	Settings > Sounds and vibration > Sound mode > Sound Keep the device volume on and set to a clearly audible volume.

Motorola Droid

Android Device Settings	Configuration	Steps for Droid
Cellular data	ON	Settings > Wireless & networks > Data usage > Cellular data > ON
Wi-Fi	ON	Settings > Wireless & networks > Wi-Fi > ON
Airplane mode	OFF	Settings > Wireless & networks > Airplane Mode > OFF
Keep Wi-Fi on during sleep	ALWAYS	Settings > Wireless & networks > Wi-Fi > three dots in upper right > Advanced > Keep Wi-Fi on during sleep > Always
Notifications	ON	Settings > Notification > Spok Mobile > ON
Do Not Disturb mode	OFF	Settings > Sound > Do Not Disturb > OFF
Data saver/restrict background data	OFF	Settings > Wireless & networks > Data usage > Data saver > OFF Settings > Wireless & networks > Data usage > Cellular data usage > Spok Mobile > Background data > ON
Doze battery optimization/stamina mode	OFF	Settings > Battery > three dots in upper right > Battery saver > OFF
Sounds (if using default sounds)	ON	Settings > Sound > Turn to volume Keep the device volume on and set to a clearly audible volume.

Google Pixel

Android Device Settings	Configuration	Steps for Google Pixel
Cellular data	ON	Settings > Network & Internet > Mobile network > Data roaming > Enabled
Wi-Fi	ON	Settings > Network & Internet > Wi-Fi > Enabled
Airplane mode	OFF	Settings > Network & Internet > Wi-Fi > Disabled
Keep Wi-Fi on during sleep	ALWAYS	Settings > Network & Internet > Wi-Fi > Wi-Fi preferences > Advanced > Turn on Wi-Fi automatically
Notifications	ON	Settings > Apps & notifications > Notifications > Enabled for Spok Mobile > Enabled Settings > Apps & notifications > Notifications > Allow notifications dots > Enabled Settings > Apps & notifications > Notifications > On lock screendots > per user preference
Priority notifications	ON	Settings > Sound > Do Not Disturb preferences > Block visual disturbances > Block when screen is on > Disabled Settings > Sound > Do Not Disturb preferences > Block visual disturbances > Block when screen is off > Disabled
Do Not Disturb mode	OFF	Swipe down from top of screen > Do not disturb > Disabled
Data saver/restrict background data	OFF	Settings > Network & Internet > Mobile network > Data usage > Spok Mobile > Enable > Unrestricted data usage
Doze battery optimization/stamina mode	OFF	Settings > Battery saver > Disabled

General Guidance

Note: Settings vary by manufacturer, make, and model of device

Android Device Settings	Configuration
Cellular data	ON
Wi-Fi	ON
Airplane mode	OFF
Keep Wi-Fi on during sleep	ALWAYS
Notifications	ON
Priority notifications	ON
Do Not Disturb mode	OFF
Data saver/restrict background data	OFF
Doze battery optimization/stamina mode	OFF
Sounds (if using default sounds)	ON: Make sure to keep the device volume on and set to a clearly audible volume.